Privacy Policy

1. Information We Collect

• Contact information you provide, such as your name, email, phone number, and company details
• Business data shared with us to build and operate your AI Operating System, such as lead lists, CRM data, or call records
• Website usage data, such as pages visited and interactions with our chat systems
• Communications between you and BaseCrown, including messages exchanged with our onboarding and support agents

2. How We Use Information

We use the information we collect to deliver, build, and operate the Services you've engaged us for; communicate with you about your project or account; improve our systems; and meet legal and contractual obligations.

3. How We Share Information

We do not sell your information. We may share it with third-party providers necessary to operate your system, professional advisors where necessary, and authorities if required by law.

4. Data Security

We take reasonable technical and organizational measures to protect the information you share with us, including access controls and secure infrastructure. No method of storage or transmission is completely secure.

5. Data Retention

We retain client and business data for as long as needed to deliver the Services and for a reasonable period afterward for legal or operational purposes. You can request deletion of your data, subject to any legal retention requirements.

6. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, contact us at hello@basecrown.com.

7. Cookies and Tracking

Our website may use cookies or similar technologies to understand how visitors use our site. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be reflected with an updated date at the top.

9. Contact

Questions about this Privacy Policy can be sent to hello@basecrown.com.